Every surveying firm turns work away

The enquiry is in the wrong postcode. It’s a specialism you don’t cover. Your diary is full until December. So you say sorry, wish them luck, and the client still has to find someone.

Nobody knows where they end up. Sometimes it’s a good firm down the road. Sometimes it’s nobody at all.

Almost every firm says the same thing. They’d happily pass the work on if they knew who to pass it to.

So we built the Surveyors UK referral network.

How it works

• You get an enquiry you can’t take, so you post it to the network
• It’s matched to member firms by region and specialism
• Matching firms are notified and get in touch with you directly
• You choose who to pass it to, and client details stay with you until you decide to share them
• There are no referral fees between firms. It runs on goodwill and reciprocity, the way the best of the profession already works

Why not just a WhatsApp group?

Plenty of firms already pass work around on WhatsApp, and those groups are great. Quick, friendly, easy.

The trouble is that posts get buried. A referral goes up, the thread moves on, and unless you saw it at the time, you’d never know it was there. And when someone does reply, there’s no quick way of knowing who they are or whether they’re the right fit.

The referral network solves both.

• Referrals go straight to the matched firms, so nothing gets lost in a thread
• When a firm responds, you can check their profile and directory listing straight away, so you can do your due diligence there and then
• You can see every referral you’ve passed on and every one you’ve received, with your reasons noted
• We track it too, so the network stays fair and active
• It’s all confidential, and other members can’t see your activity
• It’s simply a way of passing work on. One that doesn’t vanish when someone leaves the chat.

I can’t promise how much work will come through it. Nobody honestly could. What I can tell you is that it gets more useful with every firm that joins.